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Privacy policy

Christmas Display Solutions is committed to complying with all applicable Australian Privacy Laws and ensures that our staff are aware of their obligations. The following should give you a greater understanding of how we collect and use customer information.

Why we collect information
  • To deliver products or services to you
  • To complete other transactions with you or on your behalf
  • To better understand your requirements and preferences
  • Improve our service
  • Provide offers that maybe of interest or benefit to you
How we collect this information
  • When you order goods or services, particularly when those products are delivered
  • If you pre-order products or services
  • If you nominate to receive customer information or marketing materials

 

 

What we collect

The personal information we collect is in most cases supplied by you when you place an order, sign up to our Newsletter or provide feedback to us and could include

  • Name
  • Address
  • Delivery address
  • Phone number
  • E-mail address
  • Transaction information

 

 

Who we may share your information with

We will often need to pass your personal details such as your name and address to companies who perform part of our service delivery, such as Australia Post or major delivery companies. We may also disclose personal information to government authorities as required by law. Other than as stated we do not share your personal information with anyone else.

If you would like to access or update your personal information, email Christmas Display Solutions at enquiries@christmasdisplaysolutions.com.au or contact us on +61 (03) 6331 7722. We prefer to receive written requests as in many cases this assists us to verify your identity.

 

Direct marketing

If you receive marketing offers or Newsletters from Christmas Display Solutions and do not wish to receive them in the future, please email Christmas Display Solutions asking to Unsubscribe to our Newsletters or you can use the Unsubscribe feature available when you receive electronic communications from us.

 

 

Changes to our Privacy Policy

From time to time and in line with customer expectations and legislative changes, our privacy policies and procedures will be reviewed and, if appropriate, updated. They will always be current on our website.